absolutely no hot water , told host that this is unacceptable we need hot water , it was 9.c in Oaxaca that night, left immediately and followed Airbnb's steps to leave and report issue , we were handed a bucket with an extremely unsafe electrical element placed inside the bucket of water connected to mains electricity, extremely dangerous , this solution was handed to us as a " kind and courteous alternative to hot water not being deemed an essential amenity" and " host was kind enough to offer this and didn't need to even offer" these are the Airbnb rep's response. the bucket was handed to my two young daughters to bathe with .after contacting Airbnb immediately before we exited the property , I contacted host again and told him , he said he would wait for the refund request to refund however once he got the request he swiftly declined, only Saturday if you are comfortable with no hot water at all, and are happy to bathe with paint bucket and an electrical element placed inside
